Privacy Policy
- Special Reminder
- You are welcome to use the services offered by Shenzhen Okla Technology Co., Ltd. ("Okla" or
"We")
platform (including, but not limited to, PC and various wireless handheld terminals such as mobile
phones and
PAD), which means that you trust Okla to handle your information and that Okla understands the
importance
of your trust, and in view of this Privacy Policy ("This Policy")
- This policy applies only to all products and services offered by Okla. In particular, this policy
does not
apply to services provided to you by other third parties.
- Be sure to read and understand this policy carefully, especially the red and bold section, before you
use the
services provided by Okla. When you use Okla's products or services, you are deemed to have read,
understood and agreed to this policy and to the collection, storage, use, sharing, and protection of
your
personal information in accordance with this policy. If you do not agree to any of the terms of this
policy,
please immediately stop using or access the services provided by Okla. If you have any questions,
comments or
suggestions about the contents of this policy, please contact Okla customer service email:
info@esqtc.com (pending)
- This policy will help you understand the following:
- - The collection and use of personal information
- - Our use of cookies and similar technologies
- - User rights
- - The security of personal information
- - Sharing, transfer and public disclosure of personal information
- - Terms of Use for Minors
- - Amendments and notices to the Privacy Policy
- - How to contact us
- I. The collection and use of personal information
- Personal information refers to information recorded electronically or in other way that can identify a
natural person individually, or in combination with other information, including: mobile phone number,
user password, location information, camera, phone gallery, recording information, microphone, log
information, device information, IP address.
- Personal sensitive information refers to personal information that, if disclosed, illegally provided or
misused, may endanger the safety of persons and property and can easily lead to damage to personal
reputation, physical and mental health or discriminatory treatment, etc., including: mobile phone
number, user password, location information, etc. Sensitive personal information covered in this policy
will be highlighted in bold red font.
- Anonymized processed information is information that through the technical processing so that the
subject can not be identified, and after processing can not be restored. Anonymized processing of
information does not belong to personal information.
- Okla collects and uses your personal information for the purposes described below in this policy:
- (1) The collection and use of your personal information in delivery of core business functions.
Okla may collect, save, and use the following information about you to achieve the following
features:
- 1. Before you use the "Okla" platform service, you need to create an account and complete your
personal data on Okla O&M Console (management software) and you need to provide the following
information (hereinafter referred to as "Account Information"):
- Your name, mobile phone number and account password. If you refuse to provide a
valid mobile phone number, the "Okla" platform will not be able to create an account and provide
services for you.
-
2. When you use the Okla operations service, we will collect the following information from you:
- 2.1 Your name, mobile phone number and account password. You can log in to
Okla O&M Console (management software) and Okla O&M Manager (app) using your name or your linked
mobile number. If you forget your account password, you can reset your password by clicking "Forgot your
password" on the O&M Console login page using your linked phone number.
- 2.2 Phone gallery. When you use the basic functions of Okla O&M service : Workstation-> Station
Management-> Release Station, you need to grant gallery permissions before you upload pictures from your
local album.
- 2.3 Camera (camera, microphone). When you use the basic functions of Okla O&M service: Workstation->
Station Management-> Release Station, you need to turn on camera before you take a photo or film video
of the battery station you intend to add to listing.
- 2.4 Bluetooth. When you use the basic functions of Okla O&M service: Workstation-> Station
Management-> Bluetooth Unlocking, you need to turn on Bluetooth on your phone before you search or pair
up device.
- 2.5 Video information. While performing on-site maintenance, you may be filmed by Video recorder and
other equipment installed with Okla battery exchange station. Okla maintains the above information
on the basis of legal and regulatory requirements for user disputes or security incidents, or to secure
Okla assets, verify facts and handle complaints.
- (ii) When you start on Okla O&M Manager, we will collect the following information from you:
- Location information. When you first start with Okla platform, we will
prompt you to choose whether to allow Okla to obtain your location information under what
circumstances. As you use the Okla service, you can configure on your phone to change the settings at
any time. With your permission, Okla obtains your location information via an IP address, GPS, and
other sensors that can provide relevant information.
- Geolocation information is personally sensitive and Okla will do its upmost to secure your personally
sensitive information, which if not provided may prevent you from using these features.
- For data support and continuous improvement of the Okla platform services, Okla collects your log
information, including search content, IP address, device information, location information for
statistical or algorithmic analysis to provide personalized recommendations, display or push
notifications that may be of interest to you, or to provide specific features or services suited to your
needs.
- Exceptions with authorized consent You fully understand and agree that Okla collects and uses your
personal information without your consent and may not respond to your request to correct, modify,
delete, and log off the information if:
- 1. related to national security, national defense security;
- 2. related to public safety, public health, major public interests;
- 3. In connection with judicial or administrative law enforcement, such as criminal investigation,
prosecution, trial and enforcement of sentences;
- 4. in order to safeguard the lives of you or other individuals, property and other major legitimate
rights and interests;
- 5. the personal information collected is your own disclosure to the public;
- 6. obtaining personal information from legally publicly disclosed information, such as legitimate news
reports, government information disclosure and other channels;
- 7. according to the signing and performance of relevant agreements with you or other written documents
necessary;
- 8. used to maintain the safe and continuous operations of the products or services provided, such as the
detection, disposal of product or service failure;
- 9. necessary for legitimate news reporting;
- 10. according to your requirements to achieve product functions and services necessary;
- 11. When an academic research institute conducts statistical study or research, and in the public
interests discloses results of academic research or description, which contains de-labeled personal
information.
- 12. other circumstances prescribed by laws and regulations.
- You are aware that the services mentioned above may require you to turn on your location (geolocation), camera (camera, microphone), phone gallery, and Bluetooth
on your device to enable the collection and use of the information involved. You can view the status of
these permissions in your device settings, and you can turn them on or off at any time at your
discretion. Please understand and agree that by granting any permission, you authorize us to collect and
use the relevant personal information to provide you with the corresponding services. When you turn off
any of the permissions, indicating your withdrawal of the consent, Okla will no longer continue to
collect and use the relevant personal information based on the corresponding permissions, and will not
be able to provide you with the services accordingly. However, your decision to turn off permissions
does not affect the collection and use of information based on your previous authorization prior to the
change.
- II. The use of cookies and similar technologies
- Cookies and similar technologies are commonly used in the Internet. When you use the Okla service,
Okla may store cookies, Flash cookies, or other local storage (collectively, "cookies") on your
computer or mobile device that typically contains identifiers, site names, and some numbers and
characters. Cookies enable websites to store data such as your preferences or items in your shopping
cart. Okla uses cookies and similar technologies to better understand and improve its product or
service, ensuring the safe and efficient operation of the product and service.
- Okla may set cookies or anonymous identifiers for authentication and security to confirm that you are
safely logged into the Services or that you have been involved in illegal acts such as theft, fraud,
etc. These technologies also help Okla improve service efficiency, sign-in and responsiveness.
- Okla undertakes not to use cookies for any purpose other than those described in this policy.
- III. How we store personal information
- (1) The period of information storage
- 1. Account information: Okla will retain your personal information while you use the Okla platform
service. Upon request to cancel your account, Okla deletes the corresponding information.
- When you request the deletion of personal information or the cancellation of your account, Okla will
store your existing personal information for the minimum period specified by law or regulation, and
Okla will no longer use your personal information commercially for the minimum period required by law
and regulation. Okla anonymizes your personal information beyond the above-mentioned period of
storage, but your request to cancel your account may not be subject to a minimum period of storage for
the time being if the following circumstances occur.
- 2.1 In order to cooperate with the People's Procuratorate, public security organs and state security
organs in investigating criminal acts arising from the use of the Okla service, and to better protect
the safety of the lives and property of other users, when the user requests to cancel the account,
Okla will encrypt and isolate the archived user's personal information during the limitation period
for the prosecution of crimes under the Criminal Law;
- 2.2 In the event of serious violations of laws and regulations, user agreements, etc. in the course of
your use of the Okla services, your illegal, breach of contract and corresponding platform credit
history will be kept permanently.
- (2) The place where the information is stored
- 1. In accordance with laws and regulations, Okla stores your personal information collected and
generated during its operations on overseas servers.
- 2. Okla does not exist to provide personal information to any parties outside of operating country.
In the event of future transfers of personal information in this nature, Okla will explicitly inform
you of the purpose of the personal information leaving the operating country, the recipient, security
measures, etc., with your consent.
- IV. Your personal rights
- (1) Access your personal information
- You have access to your personal information, with the exception provided for in laws and regulations.
If you want to exercise data access, you can access it yourself by:
- Account information. You can view your username, mobile phone number, and permissions through Okla
O&M Console-> Member Management -> Account Admin.
- You can view your personal profile picture, username, and user ID through Okla O&M Manager.
- (2) Correct your personal information
- You can modify your account information (username and mobile number), reset your password through
Okla O&M Console-> Member Management -> Account Admin.
- You can reset the user password via Okla O&M Manager.
- (3) Delete your personal information
- You can request the deletion of personal information in the following situations:
- 1. Okla processes your personal information in violation of laws and regulations;
- 2. Okla collects and uses your personal information without your consent;
- 3. Okla processes of personal information in violation of the agreement between the two parties;
- 4. You no longer use Okla products or services, or you request to cancel the account;
- 5. Okla no longer provides you with products or services.
- (4) Cancel your account
- You can request to cancel your account by:
- 1. Log in to Okla O&M Manager and submit your account cancellation request through the O&M Console->
Member Management -> Account Admin;
- 2. After you voluntarily cancel your account, Okla will stop providing services to you and will store
your personal information for the period stipulated in this policy, and Okla will anonymize your
personal information after the expiration of the term of protection.
- (5) Change the scope of your authorized consent
- 1. Each business function requires some basic personal information to be completed (see "I. Collection
and Use of Personal Information" in this policy). You may at any time give or withdraw your
authorization consent for the collection and use of additionally collected personal information.
- 2. You may set or turn off the relevant permissions on your device (see "I. Collection and Use of
Personal Information") in your device to change the extent to which you authorize Okla to continue to
collect personal information or to withdraw your authorization.
- 3. When you withdraw your consent, Okla will no longer process the appropriate personal information.
However, your decision to withdraw your consent will not affect the processing of personal information
previously based on your authorization.
- (6) Report a complaint
- If you believe that your personal information rights may be infringed, or if you find clues that violate
your personal information rights, you can contact Okla via customer service email.
- (7) Access to the Privacy Policy
- You can view the full contents of this policy on the registration page or by logging into your personal
account -> Settings -> Privacy Policy.
- (8) Operation termination and informing rights
- 1. In the event that Okla's products or services cease to operate, Okla will make an announcement
on the Okla platform at least 30 working days in advance and stop collecting personal information in
a timely manner.
- 2. After the cessation of operations, Okla will stop the commercial use of personal information and
anonymize the personal information collected after meeting the minimum period of storage stipulated by
laws and regulations.
- V. How we protect your personal information
- (i) Okla will adopt strict security systems and industry-wide security technologies and procedures to
ensure that your personal information is not lost, disclosed, damaged or accessed or used without
authorization.
- (ii) Okla establishes specialized management systems, processes and organizations to ensure the
security of information. For example, Okla assigns access to data in strict accordance with its job
responsibilities and signs nondisclosure agreements with its stakeholders that require them to comply
with confidentiality obligations.
- (iii) Okla takes the following security technical measures to protect your personal information:
- 1. the user's personal information is encrypted and stored in the server through the data isolation
technology in storage;
- 2. data transfer using encryption transmission;
- 3. strictly controlled data access, and a sound data access request and approval system in place;
- 4. the establishment of data security monitoring and approval system, comprehensive data security
control;
- (4) You understand and understand that, even if Okla has taken such reasonable and effective measures
and complied with the standards required by applicable law, it is not always possible to guarantee the
100 per cent security of the information, such as the loss, disclosure, destruction or unauthorized
access or use of your personal information due to technical limitations and possible malicious means,
Okla will notify you in a reasonable and effective manner (e.g., by push notification, SMS, etc.) as
required by law and regulations, When it is difficult to inform you on a case-by-case basis, Okla
will make a reasonable and effective announcement to you in a timely manner: the basic circumstances and
possible impact of the security incident, the disposition measures that Okla has taken or will take,
the recommendations you may take to prevent and reduce the risk on your own, the remedial measures for
you, etc. At the same time, we will also be in accordance with the requirements of the relevant
regulatory authorities, to report the disposal of user information security incidents.
- (v) Okla hereby reminds you that the personal information protections provided in this policy apply
only to the Okla services, and that once you leave the Okla services, you browse or use
third-party websites, product services and content resources that may be included in the Okla
platform, such third-party websites and products are not governed by this policy, and that the
information collected by such third parties is subject to the privacy policies of third parties. Okla
recommends that you review the privacy policies of such third parties to understand and be aware of
their personal information collection, use and disclosure procedures.
- VI. How we share, transfer and publicly disclose personal information
- (i) Share
- Okla will comply with applicable laws and regulations and keep your personal information
confidential, and Okla will not share your personal information with others, except in the following
cases:
- 1. Okla may share your personal information with the outside world in accordance with laws and
regulations, legal procedures or mandatory government requirements or judicial decisions.
- 3. In order to improve the quality of Okla's products and services or to provide you with new
products and services, Okla will share your relevant information within the affiliate. We will only
share the necessary personal information and are bound by the purposes stated in this Privacy Policy,
and we will again seek your authorization if we share your personally sensitive information or if the
affiliate changes the purpose for which personal information is applied and processed.
- 4. In order to safeguard the legitimate rights and interests of users, Okla may provide you with the
information necessary to resolve a transaction dispute or dispute with a party to your transaction or a
third party with an interest in the transaction in order to assist in the handling of a transaction
dispute or dispute relating to you.
- 5. To provide the necessary information for the protection of the public interest, property or security,
to the extent required or permitted by law.
- 6. To obtain your express consent or authorization.
- (ii) Transfer
- Okla does not transfer your personal information to any company, organization or individual, except
in the following cases:
- 1. Transfer with express consent: With your express consent, Okla will transfer your personal
information to other parties;
- 2. In the event of a merger, acquisition or liquidation of Okla, or other circumstances involving a
merger, acquisition or liquidation, if the transfer of personal information is involved, Okla will
require the new company or organization holding your personal information to remain subject to this
policy, otherwise Okla will require the company, organization and individual to seek your authorized
consent again.
- (iii) Public disclosure
- Okla will only publicly disclose your personal information if:
- 1. With your express prior consent or authorization, or as required by law, Okla may publicly
disclose your personal information;
- 2. In the event of a violation of laws and regulations or a serious violation of the agreements and
rules of the Okla Platform, or in order to protect the personal property of Okla platform users or
the public, Okla may disclose personal information about you in accordance with laws and regulations
or with your consent, including related violations and measures taken against you by the Okla
Platform.
- (v) Exceptions to obtain prior authorization and consent for the sharing, transfer or public disclosure
of personal information
- The sharing, transfer, and public disclosure of your personal information does not require prior
authorization from you to:
- 1. related to national security, national defense security;
- 2. related to public safety, public health, major public interests;
- 3. In connection with judicial or administrative law enforcement, such as criminal investigation,
prosecution, trial and enforcement of sentences;
- 4. in order to safeguard the lives of you or other individuals, such as major legitimate rights and
interests, but it is difficult to get my consent;
- 5. Personal information that you disclose to the public on your own;
- 6. Collect personal information from legally publicly disclosed information, such as legitimate news
reports, government information disclosure and other channels.
- VII. Terms of Use for Minors
- guidance of your guardian before using the Okla service. If your guardian does not agree to any of
the content of this policy, you should immediately stop using the Okla platform.
- (2) Okla protects the personal information of minors in accordance with the relevant laws and
regulations of the State and will only collect, use, share or disclose the personal information of
minors if permitted by law, with the express consent of parents or other guardians or if necessary to
protect minors;
- VIII. Amendments and notices to the Privacy Policy
- (i) Okla reserves the right to amend any provision of this policy, and in the event of a change in
the content of this policy, Okla will publish the revised content directly on the Okla platform,
which is deemed to have been notified to the user by Okla. Okla can also prompt the user for
changes in other appropriate ways.
- (2) If you continue to use the Okla services after Okla announces the changes, you have fully
read, understood and accepted the full contents of these revised policies and will use them in
accordance with this Policy, and you shall stop using the Okla services if you do not agree to the
changes made to the relevant provisions of this Policy. If you continue to use the Okla services, you
agree and accept any changes made by Okla to the terms of this policy.
- (iii) If the following changes occur on the "Okla" platform, "Okla" will revise this policy
accordingly in a timely manner:
- 1, "Okla" service model has under changed significantly. such as the purpose of processing personal
information, the type of personal information processed, the use of personal information, etc.
- 2, "Okla" ownership structure, organizational structure and other major changes. such as business
adjustments, bankruptcy mergers and acquisitions, such as owner changes;
- 3. Changes in the main objects of personal information sharing, transfer or public disclosure;
- 4. Your right to participate in the processing of personal information and the manner in which it is
exercised have changed significantly;
- 5, we are responsible for handling personal information security department, contact information and
complaint channels change;
- 6. When the personal information security impact assessment report indicates that there is a high risk.
- Nine, how to contact us
- If you have any questions about this policy or any complaints or comments regarding the handling of your
personal information, please contact us through the following channels and we will respond to you within
15 business days:
- (iii) Send an e-mail info@esqtc.com.
- If you are not satisfied with the outcome of the Okla processing, or if you believe that Okla's
personal information processing has harmed your legitimate rights and interests, you may bring a suit in
a people's court where Okla is located.